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Shipping and Returns
How Quick Will My Order Ship?
 
SAME DAY shipping policy
Quick Candles will ship your order the same day you place it!  Just get your order in by 3:00 PM EST and choose the SuperQuick processing option during checkout. Any orders placed after 3:00 PM will be shipped the next business day.  Have any questions about how Quick you will receive your order? Call us at 1-800-928-6175 or email us at info@quickcandles.com. We want you to shop at Quick Candles for all your candle needs!
 
  
map

 Please refer to the map above to determine
delivery using FedEx Ground shipping.
 

Order By
2:00 PM On
1 Day Delivery
Arrives On
2 Day Delivery
Arrives On
3 Day Delivery
Arrives On
4 Day Delivery
Arrives On
5 Day Delivery
Arrives On
Monday Tuesday Wednesday Thursday Friday Monday
Tuesday Wednesday Thursday Friday Monday Tuesday
Wednesday Thursday Friday Monday Tuesday Wednesday
Thursday Friday Monday Tuesday Wednesday Thursday
Friday Monday Tuesday Wednesday Thursday Friday
Saturday Tuesday Wednesday Thursday Friday Monday
Sunday Tuesday Wednesday Thursday Friday Monday

Need your order faster?  You can upgrade to 2nd Day Shipping or Next Day Shipping at Checkout.
 
Please check the above chart and map, using our standard FedEx Ground shipping gets to many areas in just 1-2 days. 
 
Have any questions?  Please call us: 1-800-928-6175. 
 
                  
* Due to occasional circumstances beyond our control (holidays, products out of stock, etc.) certain orders may not ship out with Same Day Shipping.  In most cases, the order will ship the next business day.  We will contact you if your order will be delayed.   Please call 1-800-928-6175 with any questions. 
What happens if my order is incomplete?
  We take pride in packing every order carefully.  If your order is missing an item we will reship the missing item the same day it is reported.  All replacement items will be shipped with standard ground shipping, no exceptions.  Just call customer service at 1-800-928-6175 if your order is missing an item.
What if my shipment is damaged?
  We take pride in the quality of our products and how well we pack them.  Over 99.9% of our items are delivered undamaged!  If an item is damaged, we will replace it at no cost to you.  All replacement items will be reshipped with standard ground shipping, no exceptions.  Just call customer service at 1-800-928-6175 to report a damaged shipment. 
What is your Return Policy?
 
We stand behind all our products 100%.  Any product may be returned for any reason. 

Click here to download a Return Authorization Form (must accompany each returned order).

Please call 1-800-928-6175 with any questions.  Please see the policies regarding returns listed below.

  • Product must be returned within 30 days of receipt.
  • Product must be in original packaging and in "New" condition.
  • Please include a copy of your packing slip with the order.
  • Shipping charges to return the product are your responsibility.
  • Original shipping and handling charges are not refundable.
  • Replacement product or a refund will be issued after we receive and process your return.
Returns should be shipped to this address:

Quick Candles
106 Prosperity Blvd.
Piedmont, SC 29673
Attention: Returns Department
800-928-6175

How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information, based on the weight of your order and your location. Simply add items to your cart and proceed to the Checkout page. There, you can enter your State and Zip Code and click on the dropdown arrow to determine your shipping method and cost. If you have any questions, give us a call at 800-928-6175. We'll be glad to assist you.
When will my order ship?
  We will ship your order the same day you place it!  Just get your order in by 3:00 PM EST and choose the SuperQuick option. Any orders placed after 3:00 PM will be shipped the next business day. Please call us toll free at 800-928-6175 for rush orders. We want to make sure you have your candles when you need them!

www.quickcandles.com
106 Prosperity Blvd. Piedmont, SC 29673
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