How Quick Will I Get My Order?
Shipping to zip code:
Enter Your Zip Code Above.

It is now  Eastern Time.

If you order before 3PM EST     and choose the SuperQuick processing option, your order should arrive on:

, if you choose Ground Shipping.
, if you choose 2nd Day Air.
, if you choose Next Day Air.

See Delivery Guarantee for all details.

My Account Home
  • Pinterest
  • Facebook
  • Twitter
  • Blog
  • YouTube
  • LinkedIn
  • Google Plus

Return to Help Index
Delivery Date Guarantee

Delivery Guarantee

At Quick Candles, we know how important it is to get your order On Time and Undamaged.

That's why we offer the following guarantees:

On Time Guarantee

Your order should be delivered on the Date estimated by our Delivery Date Tool. If your order is delivered more than 1 business day past this date we will refund your shipping/handling charges. The Delivery Date tool is very accurate; however we always recommend allowing a few extra days for delivery when ordering for a specific event.

Delivery Guarantee Exceptions:

Packages delayed due to weather conditions.

Packages delivered outside the continental USA.

No Damage Guarantee

We sell lots of fragile products and know many customers are concerned about breakage or heat damage. We pack every order with special care to prevent any damages. If any item in your order is damaged, we will replace it, free of charge. It's that simple. We want you to order with confidence. Check out our testimonials page to see just how well we pack each order.

No Damage Conditions:

Damages / Shortages must be reported within 30 days of package receipt.

Replacements will be shipped with same service level as original order.

100% Satisfaction Guarantee

We stand behind all our products 100%.  Your satisfaction is guaranteed!

Any product may be returned for any reason at any time.  No questions asked!
Click here to download a Return Authorization Form (must accompany each returned order).

Please call 1-800-928-6175 for assistance.

Returns should be shipped to this address:

Quick Candles
106 Prosperity Blvd.
Piedmont, SC 29673
Attention: Returns Department

Low Price Guarantee

Low Price Guarantee

Guaranteed Low Prices and Same Day Shipping
At Quick Candles, we strive to offer the lowest prices, without compromising our high quality standards. We buy in huge volume, directly from the manufacturer, and pass the savings on to our customers.
If you can find a better price on any of our products, we'll beat it! Plus, you'll still get our famous Same Day Shipping.
Low Prices and the Fastest Shipping, Guaranteed!
Why buy anywhere else? Just call 1-800-928-6175 to have a price match done.
Need your candles quick? Buy from Quick Candles!
Same Day Ship Guarantee

Same Day Ship Guarantee

Same Day Shipping Guarantee:
Quick Candles will ship your order the same day you place it!  Just get your order in by 3:00 PM EST and choose the SuperQuick processing option during checkout. Any orders placed after 3:00 PM will be shipped the next business day.  Have any questions about how Quick you will receive your order? Use the Delivery Date Tool found next to our logo at the top of this page.  Call us at 1-800-928-6175 or email us at We want you to shop at Quick Candles for all your candle needs!

 Locate the Delivery Date Tool, found at the top of this page next to our logo.  Entering your zip code will provide you with a firm delivery date for your order.  Need your candles Quick?  Order from Quick Candles.
Orders will be shipped with Fast, Friendly, FedEx Shipping                  

All Canadian orders are shipped with UPS Ground.  Shipping charges for Canadian orders are for transportation costs only.  UPS will collect $10 USD for customs clearance plus applicable VAT.  Customer is responsible for paying these costs to the shipping carrier directly.