It is now Eastern Time.
If you order before 3PM EST and choose the SuperQuick processing option, your order should arrive on:
At Quick Candles, we know how important it is to get your order On Time and Undamaged.
That's why we offer the following guarantees:
On Time Guarantee
Your order should be delivered on the Date estimated by our Delivery Date Tool. If your order is delivered more than 1 business day past this date we will refund your shipping/handling charges. The Delivery Date tool is very accurate; however we always recommend allowing a few extra days for delivery when ordering for a specific event.
Delivery Guarantee Exceptions:
• Packages delayed due to weather conditions.
• Packages delivered outside the continental USA.
No Damage Guarantee
We sell lots of fragile products and know many customers are concerned about breakage or heat damage. We pack every order with special care to prevent any damages. If any item in your order is damaged, we will replace it, free of charge. It's that simple. We want you to order with confidence. Check out our testimonials page to see just how well we pack each order.
No Damage Conditions:
• Damages / Shortages must be reported within 30 days of package receipt.
• Replacements will be shipped with same service level as original order.
|100% Satisfaction Guarantee|
We stand behind all our products 100%. Your satisfaction is guaranteed!
Any product may be returned for any reason at any time. No questions asked!
Please call 1-800-928-6175 for assistance.
Returns should be shipped to this address:
|Low Price Guarantee|
Low Price Guarantee
|Same Day Ship Guarantee|
Same Day Ship Guarantee
Locate the Delivery Date Tool, found at the top of this page next to our logo. Entering your zip code will provide you with a firm delivery date for your order. Need your candles Quick? Order from Quick Candles.
Orders will be shipped with Fast, Friendly, FedEx Shipping.
All Canadian orders are shipped with UPS Ground. Shipping charges for Canadian orders are for transportation costs only. UPS will collect $10 USD for customs clearance plus applicable VAT. Customer is responsible for paying these costs to the shipping carrier directly.